Advanced Facilitation Training


A challenging day that looks deeply at group dynamics and the role you play as a facilitator both online & face-to-face. This course helps facilitators deal with power, conflict & big personalities!

"'Excellent day...realistic tools to deal with real, every-day situations'  "

Stefania Battistelli (Save the Children)

A unique day of interactive and participatory learning to build your confidence as a facilitator or workshop leader.

In this training, you’ll be challenged, engaged, and hopefully excited while experiencing the power of deep facilitation. While this is a day of learning, it is also time for you to think about your work and share your experiences. You’ll be asked to analyse difficult situations and come up with your own solutions!

You will also develop your skills and attitudes as a facilitator in working with diverse groups and using participatory processes whether online or face to face. We’ll look at what it means to be in the mindset of a facilitator rather than to just ‘do facilitation’.

The day will include:

  • What it means to be a facilitator
  • Online vs face-to-face group work
  • How to support groups to recognise and work with their power dynamics
  • Understand and deal with ‘problem’ behaviour
  • Cultivate empathy and the appreciation of differences
  • How to frame a group’s needs
  • Using questions effectively to draw out the experience of a group
  • Using non-hierarchal processes

What this course isn’t…

What this course doesn’t cover is the more practical ‘tools & techniques’ for running meetings, workshops, etc. If that’s what you’re looking for then please see our other ‘Facilitation Training’ course.

"Enjoyable and interactive event with lots of opportunities to reflect"

Tonyeh Vincent (NHS)

Who should attend this course?

The event will benefit anyone working with groups of people in the role of facilitator/workshop leader both online & face-to-face.  Although it does help to have some facilitation experience to draw upon, the day will also help the novice wanting to start out with a deep grounding in group dynamics.

"‘Very useful & insightful’"

Mary Church (Friends of the Earth Scotland)

Course resources

Meet the trainer

Maria Franchi

Maria has worked as a facilitator and trainer for over 20 years and has combined this with experience in community and organisational development, in the UK, Sierra Leone and in India.

Maria has worked with campaigning and activist organisations, pioneers in housing and intentional communities, urban communities and with a range of small, medium and large organisations to enable facilitation, participation and collaborative leadership to support people in meeting their needs and goals. Maria uses a range of experiential tools and methods to bring clarity and consensus to live issues.

She is a member of the the international Association of Facilitators, Rhizome Cooperative- a coop specialising in conflict resolution, consensus building and facilitation of contentious issues and ICA:UK.

Maria has a Bed (Hons),  Masters in Sociology focused on ‘Political Activism and New Social Movements'. She is currently studying at UBI and participatory methods for her PhD.


Thinking bigger?

Bespoke versions of this course can be delivered at a date and locaton to suit you. Find out more about our bespoke and in-house training or get in touch to discuss your requirements.

Book your place today

Places are available on these public courses. You can book your place immediately with a secure payment by credit or debit card. Alternatively, we can send you an invoice.

If you have any questions, please don't hesitate to get in touch before booking.

18 July 2024 - 10:00am to 3:00pm • Zoom webinar, Online


The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Smaller Charities (under 15 staff) and self-funded individuals
£ 199.00
10 available
Large Charities, Public Sector and Small Businesses (15 or more staff)
£ 299.00
10 available
Large Business
£ 399.00
10 available

Any questions? Want to know more?

We’re always happy to answer any questions about our course. Drop us a line on or call us on 0203 488 7010.