Helping volunteers love you – your organisation and the role they play.

Learn how to work with volunteers in new and exciting ways that help build your organisation, social enterprise or voluntary group.

2/11/2016 SOLD OUT
Next date: Tuesday 24th January 2017
10:00 16:00

St. Luke's Community Centre, 90 Central St, EC1V 8AJ, London

Bookings and info

0207 324 4775

‘Inspiring, informative and memorable’

Pauline Kelly (Amnesty International)

‘Very enjoyable day, informative & useful’

Heather Walker (Kent County Council)


Facilitated by:

Helen Garforth

Helen has twenty years’ experience in the voluntary sector in the UK. She has worked for and with a range of organisations involving volunteers including the Fairtrade Foundation, National Trust, Plan International, Natural England, Medical Justice, Freedom from Torture and Reading Voluntary Action.

In 2006 she founded independent consultancy Just Ideas Sustainable Solutions Ltd which works with charities and public sector organisations to support them in many ways including volunteer engagement and management.

As well as being a Training Associate of Talk Action, Helen is a Senior Research Associate with IVAR (Institute for Voluntary Action Research), an advisor with Caplor Horizons; and a rep for Big Local.

This course makes recruitment, management and, most importantly, engagement of volunteers easy.

The training encourages you to look closely at the motivations of volunteers and how organisations work with them. You will also examine contemporary approaches including co-production and the use of non-hierarchical teams.


• Why people get involved in volunteering and why understanding motivations is so important
• Creating roles for volunteers
• Recruitment & Publicity
• How to share examples of what works well and why
• Keeping people involved, happy and excited about the role they play
• Volunteers and the Law
• Concepts of co-production and working with volunteer partners in non-hierarchical structures

The day includes plenty of group work, exercises and discussion – you definitely won’t be staring at power point all day. You’ll also be given lots of opportunities to discuss your own experiences and develop personal strategies to aid your work.

As a participant you will come away with:

• Practical ideas for recruiting, inducting, engaging with and supporting volunteers better in your organisation or group – the beginnings of an action plan.

• Activities that you can use back in your organisation with volunteers or other staff or trustees as part of your volunteer management strategy

• Examples of tools to help you with volunteer management, and a signpost for where to go for more information

• A group of peers tackling similar issues for you to keep in touch with and share information and experiences with as you take your action plans forwards

• An action plan for improving or embarking on volunteer management

Who should attend this course?

Any organisation involved in voluntary work or volunteer-led group looking to engage others or support each other better. Whether you are conducting a borough-wide consultation, national volunteer programme, involving an intern or rejuvenating the membership of your local residents association, you will benefit from this day.

£425: Large Business/Corporate
£338: Large charities, public sector and businesses
£195: Smaller charities (under 15 staff) and individuals.

Tailored/bespoke courses can be arranged for groups at a date and location to suit you.
Concessionary rates are available for students, pensioners and the unemployed.
Prices include a hot buffet lunch, Fair Trade refreshments and networking time.

For bookings and information please contact us on:

Tel: 0207 324 4775