Volunteer Management Training
- When? Next date: 13 Nov 2025
- Where? Online
- Places available from just £199 per person
- Book online now or, book bespoke
Helping volunteers love you, your organisation and the role they play. Learn how to work with volunteers in new and exciting ways that help build your organisation, social enterprise or voluntary group. This Volunteer Management Training course makes recruitment, management and most importantly, engagement of volunteers easier to navigate.
The course encourages you to look closely at the motivations of volunteers and how organisations work with them. You will also examine contemporary approaches including co-production and the use of non-hierarchical teams.
The course covers:
- Motivations and why these are so important
- Creating roles for volunteers
- Recruitment & Publicity
- Volunteers and the Law (in brief)
- Retention – keeping people involved and connected
- Sharing examples of what works well and why
- Consider co-production and participatory working
As a participant you will learn:
- Practical ideas for recruiting, inducting, engaging with and supporting volunteers better in your organisation or group
- Activities that you can use back in your organisation with volunteers or other staff or trustees as part of your volunteer management strategy
- Examples of tools to help you with volunteer management, and a signpost for where to go for more information
- A group of peers tackling similar issues for you to share information and experiences with as you take your action plans forwards
- An action plan for improving or embarking on volunteer management
Who is this course for?
Members of any organisation involved in voluntary work or a volunteer-led group looking to engage others or support each other better. Whether you are conducting a borough-wide consultation, a national volunteer programme, involving an intern or rejuvenating the membership of your local resident association, you will benefit from this course.
Subsidised places are available if you are unwaged. Please contact us for more information.
"Inspiring, informative and memorable."
Pauline Kelly
"Excellent - extremely interesting, educational and good fun. Brilliantly interactive!"
Nicola Roberts (Wales Museums, Archives and Libraries - MALD)
Course resources
Meet the trainer
Yannick Auckland
Whether as a facilitator, trainer, team or project manager, Yannick is a long-time advocate for participation, asset and strengths-based approaches and outcomes focused joint working.
Initially a fundraising and campaign manager for Age UK, she later moved into community development and infrastructure support with Southampton City Council and then Cambridge CVS.
Her broad perspective comes from working with national voluntary, health and housing agencies including the Children's Workforce Development Council, GO East, and various Local Authorities. She has been an Outcomes Champion for the Charities Evaluation Service and managed an award-winning Community Currency Network with 150+ VCS, LA and business partners engaging over 2000 volunteers.
She is currently privileged to work alongside Peer Mentors with lived experience of homelessness and substance use to co-produce services and support people into recovery.
Book your place today
Places are available on these public courses. You can book your place immediately with a secure payment by credit or debit card. Alternatively, we can send you an invoice.
If you have any questions, please don't hesitate to get in touch before booking.
13 November 2025 - 10:00am to 3:00pm • Zoom webinar, Online
Any questions? Want to know more?
We’re always happy to answer any questions about our course. Drop us a line on training@talkaction.org or call us on 0203 488 7010.